Please note due to the holiday period all new orders will be processed and printed from the 4th January 2021.
Christmas Shipping Delays
All orders are shipped using Royal Mail 48, this service requires a signature and the tracking information is only updated at the point of delivery. Royal Mail are processing an additional 28 million parcels & letters this year and due to the different lockdown restrictions throughout the UK there have been significant delays to delivery timescales. All orders placed prior to the 15th December are guaranteed for Christmas delivery, please understand staff continue to work hard to collect, process and deliver your orders in these unprecedented times but delays of 10-15 days are being experienced. We thank you for your continued support and patience.
How Long Does Delivery Take?
Delivery is usually within 5-7 working days. Please note all orders are printed and shipped in the UK. We are always working on reducing our shipping times but as all of our garments are made to order the process can be time consuming.
Once orders are processed you will receive email confirmation that your order has be shipped.
When purchasing items in the UK all orders are sent via Royal Mail,
PLEASE ALLOW 3-5 WORKING DAYS FOR DELIVERY FOLLOWING DISPATCH.
2. USA & Canada
When purchasing items in the USA & Canada,
PLEASE ALLOW 3-7 WORKING DAYS FOR DELIVERY FOLLOWING DISPATCH.
Shipping times are set by the service providers we partner with. Estimated time for delivery is 5-7 working days following dispatch, however this can be extended to 30 days due to customs. If your order does not arrive in 30 days please contact us.
4. Import Taxes & Duties
Please be advised that customs charges and/or import duties are determined by the customs office of the regarding destination and where applicable, may be levied once the parcel arrives at the destination country.
Payment of these charges and taxes is the responsibility of the recipient and will not be covered by XL Apparel. For further details of charges, please contact your local customs office.
5. Shipped Separately
Some products might be shipped separately because they are packaged differently.